DrainPro Plano Reviews —
What Plano TX Customers Say

"We had a sewer backup late on a Friday night — sewage coming up in the guest tub. DrainPro Plano answered on the first ring, had someone at our door in under an hour, and completely cleared the main sewer line with their hydro jet. They even ran the camera so we could see the root intrusion that caused it. Worth every penny."

"Our East Plano home was built in 1967 and had recurring kitchen drain clogs every few months. Two other plumbing companies just snaked it and charged us each time. DrainPro ran the camera, showed us the mineral scale coating inside the cast iron pipe, then hydro jetted at the right pressure for older pipe. It's been six months and zero issues."

"Used them for a pre-purchase sewer scope on a 1978 home in Central Plano. The technician was thorough, professional, and showed us exactly what the camera found — a pipe belly and some joint separation mid-run. Saved us from a $9,000 surprise after closing. Excellent service."

"Called at 11 PM on a Sunday — our main cleanout was overflowing and I was panicking. The person who answered was calm, told me exactly what to do while they were en route, and had everything cleared within two hours of my call. That is what 24/7 service should look like."

"My restaurant in Legacy West had a health inspection coming up and our floor drain and kitchen line were running slow. DrainPro came after close, hydro jetted both lines, and gave me the service documentation I needed for FOG compliance. They know exactly what commercial kitchens need."

"I manage 12 rental properties across West Plano and Frisco. DrainPro is the only drain company I use. They show up on time, explain the problem clearly to tenants, give me a written summary, and the pricing is consistent. I've referred them to every other property manager I know."

"Three different drain companies told me I needed to replace my sewer line — quote from the last one was over $12,000. DrainPro ran the camera, showed me what was actually happening (heavy root intrusion and scale, but structurally intact pipe), hydro jetted with their root-cutting nozzle, and I paid a fraction of what I was quoted for replacement. Line has been clear for eight months."

"Our bathroom drain was slow for weeks and finally stopped draining. Called DrainPro at 8 AM and they were there by 10. Snaked the line in about 30 minutes, verified it was flowing, and showed us a hair clog that had built up mixed with soap residue. Quick, clean, professional. Will call again."

"We moved into a 2003-built home in West Plano and noticed multiple slow drains the first week. DrainPro scoped the main line, found the issue was actually the builder's original p-trap design creating a partial block, not a clog. Straightforward fix and they were honest that we didn't need hydro jetting. Appreciated that they didn't upsell us."

"The technician called 20 minutes before arriving, showed up exactly when he said, explained everything before starting, and cleaned up completely afterward. The kitchen drain that's been slow for two years runs perfectly now. This is what local service looks like. Not going back to national chains."